I was nervous to go here because of the reviews and thought i would leave with cut up nails. It was the only place open on a holiday and I needed a pedicure and manicure for vacation. Pedicure was good, not my best ever but good enough. Their massage chairs are horrible though, better just to keep it off. They talked me in to the organic dip instead of gel and I went for it. My nails actually turned out really nice and the woman I had for my toes and fingers was very careful, no cuts and she did a great job. I had Jenny as my technician, I would go back but only with her.