We placed a "to go" food order for our company Christmas Party. The order was placed by phone at the location on McDowell in Avondale. We had about 20 people coming to our house at 6 pm on Friday night. I went to the Carrabba's about 5:30 to pick up our order. They couldn't find our order, but after several phone calls discovered the food was waiting for us at their Surprise location. Rather than offer to redo our order in Avondale I was told I could pick it up in Surprise. You can understand my anger. I told them to forget it and that we would order pizza for our party. The upside to the story is that we had not paid for the food, which was several hundred dollars. I wonder what the Surprise location did with all that food?? Sadly, this location seems to be going downhill. That is so unfortunate, because good restaurants are hard to find.
We won't go back here again.