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| - The appearance of the salon is decently clean and typical. The staff are very friendly. Unfortunately the service did not follow suit. I went in for a gel fill and gel polish. After the fill, the tech informed me that she accidentally use acrylic instead of gel and that I'd only be charged for the gel polish for her mistake. I accepted and thanked her for telling me the truth. The fill was quite uneven and went past my nail bed onto my finger with no adjustment and the drilling was quite painful. I will say that my skin is dry during winter, but after the painful drilling, 4 of my fingers were bleeding which continued to do so after I left. I've never had this happen with any nails treatment I received, so it's not as if I have sensitive skin or bleed easily.
At this point, she apologized for making me bleed, I said it was okay that my skin may just be dry, yet continued to drill over the cuts causing a lot of pain and now worry of infection.
To top of this experience, she proceeded to charge me full price after telling me I wouldn't be charged for the unwanted acrylic.
I will never return to this salon nor could I recommend it to anyone. Photos shown are right after the service with product and blood on my fingers. That isn't dry skin.
UPDATE: 6 days after having this horrible fill, I was unplugging my phone from the wall and my thumb nail broke off. My original set (done elsewhere) were beautiful, even, and thick. After continuous drilling and grinding down of my pretties, they were left paper thin and easily breakable.
Im still in awe that I was deceived and told to pay full price after they used the wrong product and I was told I'd only pay for the polish, not the unwanted acrylic. I should have refused, but my Grandma was with me and I didn't want to make a scene. They knew I was only in town for Thanksgiving, which makes me think they knew I would t make a stink about it. My original gel set with gel polish which was done perfectly, evenly, and with NO pain or bleeding cost me around $45 dollars. They charged me about the same for this terrible fill that I'll now have to get fixed. Yuck.
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