It's been a super long time coming but I did want to update my review. After I submitted my first review the company reached out to me maybe 3 days or so after I posted the review and offered me a gift card to come back and try again.
So I did, and this time instead of sitting outside I sat at the bar so it would hopefully be a completely new experience. I didn't have to wait as long for food or anything this time however the bartender seemed uninterested in us at all. I am not a very demanding person, nor was my company however it's nice when you are checked up on and that your drinks are full. Maybe it's just me, but the person I was with commented on it before I did.
I like the location, and overall I really want to like this place. Maybe I've just gotten some bad luck but it still has deterred me from going back.