John and his team are not only incredibly knowledgeable, efficient and great at negotiating, they also have a level of customer service that's through the roof. They responded to a multitude of email inquiries I sent at bizarre hours and gave me whatever information I needed or promised to obtain something from the seller's agent, title co, etc as soon as possible. Additionally, John even made a post-closing concession out of pocket when an unforeseeable repair became necessary. I highly recommend this stellar team to anyone buying or selling. You won't be disappointed.