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  • Extremely disappointed with the grooming Dept at this location. Erica was our groomer and she took it upon herself to butcher, yes she butchered our Goldendoodle even after we specifically told her that we wanted to keep his coat longer. I cried when we picked him up and saw what she had done. She had no remorse whatsoever. These groomers need to be better trained with certain breeds. I don't understand why they feel the right to do whatever THEY want and not what the customer requests. He didn't look like my dog at all. It was horrible! We will never go back to that location or any petsmart for that matter.
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