I would have never guessed this is a chain coffee shop. The interior is so warm and inviting, complete with a fireplace! The comfortable chairs and high tops make this a great location to sit and catch up with a friend or work alone. The staff are genuinely friendly asking "how are you?" and pausing to actually listen to the response.
My coffee is always made quickly and comes out perfect. The only complaint that I have with this coffee shop is that none of the food has been worth the purchase. I know that it is fast food quality for any of the breakfast sandwiches but even with that in mind the ones I have tried have been lackluster.