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  • I'm sorry to say, but our last few experiences with Dino's have been disappointing. We have been ordering from him usually once per week for a few years now. Every week, we painstakingly have to spell out our street name, describe that it's a house, etc. They make good pizza, and they're busy, but that means that there's tons of background noise, sometimes we get put on hold multiple times while they answer other calls, etc. It would be great if they had a slightly better/more efficient system for ordering... Or at least a list of regulars' addresses? Anyway, our 2nd most recent order was completely mixed up. We ordered half just cheese and half just pepperoni (a very common order for us now that we have a toddler eating with us). And they ALWAYS get it right, except this most recent time... the entire thing had pepperoni, and 1/2 had the addition of mushrooms!? Weird mix-up. Then, the most recent time I ordered was a Wednesday at 5:40 pm. I usually find the weekdays you can get a pizza within 40 minutes (Fridays are definitely an exception, you'll have to wait over an hour if you order near 6 pm). Anyway, on this particular Wednesday, I started to question where the pizza was around 6:25 pm, 6:30.... I like to have my toddler eating by 6:30 pm as she's usually getting ready for bed shortly after 7 pm. Finally at about 6:40 pm (ONE HOUR later) I called, and Dino said oh yeah, I'll put yours in the oven now... It's only 5 minutes after I put it in. I was beside myself.... in a full hour, a plain cheese pizza had not yet made it in the oven???? Sure enough, it arrived within about 20 minutes of that phone call, but my toddler was way over tired and well past wanting pizza by that time. I was completely disappointed and amazed that such a regular customer would be treated that way. At $40+ for just a pizza and a salad, I expect a bit more from them. They make GREAT pizza, and I love that it's not a chain, it's local, and it's wood-fired. But please Dino, don't let it slip!!
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