This review is based on the reception staff, I think this seems like a nice place and I was potentially a long term client but alas it wasn't meant to be.
I haven't had much luck when it comes to a dentist, I had a good one but the receptionist at my old one was bitter and jaded. Let's just say she could use a refresher for people skills. I decided to check out this place hoping that it would be a positive experience.
I called to inquire what the difference regarding my benefit coverage and their costs. I provided my information and was told that they would get back to me the following day. A few days go by and no one got back to me. What makes it worse is that when I called to inquire the same person I spoke with originally claimed she had called me and left a message. That's a lie because not only did my call display not show a call coming in there was no voicemail. Lying is always a bad sign.
I call today to cancel my appointment for next week for scheduling and thought she would ask me for an alternative date but she just said "Ok, bye". Oh well...
FYI...The website claims they offer emergency services and to leave a message after hours, I think it's doubtful you'll be able to be seen because when I inquired on the phone I was told that everyone has to wait. In other words, don't offer misleading information.
Also, this place depends primarily on University students and the dental benefits through their tuition. If you go to the website you'll know what I mean. They see big $$ if you say your a student but if you aren't they just don't care.