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| - DO NOT RENT FROM THIS COMPANY!!! They are the most unprofessional group of individuals I have ever had the misfortune of dealing with. It is impossible to get through to anyone there!! Towards the end of my lease I opted to find a different living situation, so I did what you're supposed to do, which was give a 30 day notice a month before my lease was set to expire. The last day of my lease would have been on the 5th of the following month, so I requested a prorated rent amount, considering the fact that I would only be there for 5 days. They told me that the woman I needed to speak with was in a meeting and instructed me to send my request via email, and they would get back to me. A week later, no call... Instead, they posted a charge to my online account for the full rent plus a month to month fee! I called to speak to one of the property managers regarding the issue and again, she was "in a meeting" and would call me back. Finally, after a huge run-around, they emailed me a prorated amount. NOTE: I never received a return phone call. Now the most recent issue I'm having is they've scammed me out of my deposit!! I requested a detailed invoice for the exact charges and they never sent them!! I've called on multiple occasions and every time I call they tell me that the individual I need to speak with is in a meeting and that he will call me back... He has yet to return a single phone call!!! THIS IS WHAT THEY DO!! They tell you "they are currently in a meeting, they will call you back". I honestly do not understand how they are still in business!! I honestly believe that all of the good review they have were submitted by the employees who work there. I believe that only the bad reviews were written by actual clients because they are a reflection of my personal experience with this horrendous company. Do yourself a favor and DO NOT use this company. Additionally, I would advise everyone to tell anyone they know that this company is a scam and to avoid it at all costs!!! Do not give them the opportunity to scam you out of your money!!
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