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  • BEST EXPERIENCE IN A SPORTING STORE EVER!!!!!! Alright, that is an extremely subjective statement, but I stand behind it 100%. After 2 years of hard work, my current runners were ready to be chucked right out, and I desperately needed a pair to replace them. They were from an *ahem* other running store downtown, and I was really not pleased with the service. After hearing good things re: The Runner's Shop, I set out to find them (which, in truth, was a tad difficult, but more on that later). When I walked in, there were two employees, and one customer. Wanting to really get into finding the best runners for my feet, I didn't waste time by staring at the shoe wall in confusion, hoping someone would come by and ask if I needed help; I went right up to the lady not helping the customer and asked for help. She was more than happy to oblige. And oblige she did! I spent nearly an hour, got a very thorough assessment (both by questioning, watching, and actually looking at my feet) and tried on upwards of 8 pairs of runners until I found what I'm hoping are going to be a really solid pair. She was courteous, fun, both technically and personally knowledgable, and was happy to help me find a less expensive second pair for the gym. Unlike at the *ahem* other running store, she didn't make me feel rushed, or like I was taking up her precious time asking questions. I left with two great pairs of shoes and a new regular shoe store. The Good - The service is amazing!!!!! Though I went straightaway to ask for help, another gentleman came in, and within a few minutes, he was greeted, but not attacked. - They know running stuff, and their products. I didn't feel pushed into buying the most expensive pair on the wall. - It looks like a full-service run shop: everything from shoes to socks to clothes to accessories to gels/nibblies, and all good quality stuff. The Not-So-Good - Remember how I said it was difficult to find? It totally is. Across from the ROM, in the building where Grand-n-Toy is, down a hallway to the side. I lived in the Annex for 3 and a half years, and had no clue this place existed. - Though they have all the elements of running "stuff", their selection isn't wildly amazing. The size of the place is rather small, so the amount is understandable and reasonable.
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