I love the theme and the hotel is very up beat!! The room was better than I expected, a big plus!
My bf, a friend and I were walking here from venetian and got a little lost since PH restaurant and hotel are in two separate places. That was very inconvenient and misleading. Doesn't make sense to have those 2 separated.
The customer service was ok. Could have been way better. I wanted to order room service since I was exhausted from the wkend and the dine in menu was missing in our room. We called for a menu and nothing half an hr later. Called again and they tell us it's in the room book. Told her it wasn't. Obviously, I wouldn't call if we had one. Getting cranky from waiting and starving. Was not a happy camper from then. Didn't order room service because they took too long so we headed out to find food.