Only have visited this place once so far:
Checked this place out on a weekday for lunch on a whim with my husband. I had actually been a couple months in, on a no-meat diet and wasn't sure what I'd be able to find on the menu, that would agree with me, but hesitantly agreed to eat here, thinking I'd probably just order potato salad.
All ordering is done at the counter from a menu board on the wall, and there are two dining rooms from which you can select seating. I actually ended up choosing a pulled pork sandwich and surprisingly enjoyed it! Really great smoked flavor, and tender meat. A choice of BBQ sauce flavors/heat levels are available that you can pump out into a cup yourself from a counter at the end of the room.
If I were to have a pulled pork craving, this would be my second choice. My first and favorite choice is Bob's Bitchin' BBQ in Dodgeville. That BBQ Joint is a great choice for no-frills nicely done BBQ meat, AND it's here in Madison. It can get quite busy during the lunch hour, so be aware of that if you're stopping on your lunch break. I recommend calling ahead for pick up if time is an issue.