Was going to order a bouquet that seemed kinda small for the price, but it was within my budget so that's what I was gonna go with. Then realized the pics they use for the items are always the large version though the price is for the small version. This seems borderline false advertisement to me. At the least it's certainly deceptive. The small version was unacceptable to me so I chose something else. That was problem #1.
I needed this for my boss at work on a particular day. I also needed it to be ready for pickup when they first opened the shop on that day. I placed the order several days in advance and was told this would be no problem. I even called the day before to confirm and was told it would be fine.
On the day of, I called at 9 when they opened and was told they were working on it and to give them til 11a. I explained that I needed to come pick this up right now due to meetings all morning and told her I had confirmed TWICE that my order would be ready for pickup. She said she was sorry and it wasn't ready. I said well I guess I have to wait til the afternoon to come get it and I hung up. I was pretty peeved.
Fast forward 30 mins and she calls me back. "I'm sorry but the order was actually ready..I just didn't see it". Are you kidding me?? At that point I didn't have time to drive over to get it so I said I would have to come get it when I had the time.
I go to pick it up finally and there was no apology.. No appreciation.
Bottom line: WAY too expensive for what you get and the service you receive makes it that much more unbearable. I will NEVER purchase an Edible Arrangement again.