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  • Called Westside Restoration after we had an issue with water seeping through our walls and out onto the floor because of a broken pipe. We had already stopped the leak and soaked up several gallons by hand a couple of hours before they arrived. They were quick to respond and the service person arrived within an hour and got to work right away. The problem that I ended up having with them is that after asking for an estimate for the restoration work, they would not give it. They kept telling me that they use the same program that the insurance company uses. About 2 weeks later after constantly asking, they finally budged and gave me the estimate. Lo and behold, their estimate was more than what the insurance company paid out directly to me. They even billed the insurance company for extracting the water on the floor, work that they did not perform. Needless to say, I did not hire them for the restoration work. Very shady people!
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