We have been using Firestone Complete Auto Care ever since they opened, about 18 months ago. We have had nothing but good things to say about them. The last couple of times I have told them how happy I am. New Brakes were very reasonable. Yesterday I called to see how much it would be to get my non Firestone tires rotated and they told me $20. When I got there I said is that $20 per tire or $20 total. They said $20 total. Then the gentleman told me if I get my car checked out and fluids checked and topped off the rotation would be FREE. This service was $9.99 A ten dollar savings. I was a happy camper and said I keep meaning to write a review. I always seem to get busy and it doesn't happen. Well tonight they went ABOVE and BEYOND!!! My daughter blew a tire right in front of Firestone. She pulled into the preschool next door and called me. I told her to walk over to Firestone and have them assess the situation. JUSTIN walked over with my daughters and assessed the situation. My husband was not available and I wanted his input before getting a new tire. JUSTIN told me he would hang onto my flat tire as my "doughnut" spare was being put on. Justin said he would keep my tire safe until I was ready to make a decision. The whole crew at Firestone are very professional and I feel even more confident than ever because they made sure my daughters were safe. They have ALWAYS been honest and forthcoming. So glad they are in our neighborhood. Just want to say a huge THANK YOU to Justin.