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| - Absolute worst nail salon experience of my life, I will never go back. I urge everyone to choose a different place to get their nails done for the following reasons; firstly she gouged my cuticle super deep as soon as I got there, it was bleeding profusely, dripping down my arm and onto the counter (which she didn't clean up the whole time) and her response to this was to give me a curt "oops" then squeeze rubbing alcohol directly onto the cut. Next I told her I wanted the shape to be between almond and stiletto (so pretty pointy but on the shorter side) as I'm watching her file my nails I have no idea what she's doing; she finishes and they're all oval. After phrasing it about six different ways she finally got that I wanted the tips sharper which prompted her to roll her eyes and say "that's not almond" uh yes it is. As she was refiling them she messes one of them up and has to take the whole nail off and start again from scratch! The whole time she kept forgetting about the open wound on my hand and would buff and file right over it (which hurt like a bitch) which caused it to rip open again bleed more, I barely even got an apology. Next was the colour fiasco, upon arrival I had chosen a lilac colour with a light pink for the accent nails, she paints the ring fingers first then when it's time to move on the lilac she discovers that it's dried up so she gets up grabs a totally different purple off of the shelf and just starts painting, I grabbed my hand back and asked if I could choose a different colour which prompted an explanation about how the lilac was old, which I already understood I just wanted to choose something totally different. So she throws the chip wheel at me and says "hurry up" now I was already at the point of trying not to scream or walk out before and that almost tipped me over the edge (she even pointed out how I was sweating, well yeah I'm trying really hard to not have a freak out) so I pick out my other colour, a grey, so she goes to retrieve it, she comes back starts to paint my nail and it's an orange colour?!? I ask about it and she replies "oh that colour was discontinued this one is the same number though" can somebody please explain to me how that makes sense. Yet again I ask to pick a different colour which got a similar response as the first time, finally I pick out a different grey and she finishes painting them. Once that was done she refiles my nails after the polish was already applied(?!) I almost asked to speak to the manager after it was all done but I just wanted to get the hell out of there so I settled up (it cost about $20 more than the usual place I go) this whole time I was perfectly polite and externally calm I even tipped her a little bit because as a server I know what it's like to rely on tips. I only went because this place had such good Yelp reviews, so I feel as if it's my duty to save anyone else considering this place it's worth 0 stars and as a veteran of acrylic nails I know when things aren't right. As a bonus not even two weeks later I had a nail break off, ridiculous.
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