Recently, I posted a negative review for Muscular Moving Men. I've used MM's a few times in the past, but my most recent experience was difficult.
However, I'm happy to report that within a few hours of me posting my review, I was contacted by the company. They listened to my complaints and offered to correct the problems.
While my move was rough, they worked hard to fix the issues so I can remain a happy customer. I appreciate their help to resolve my concerns.