I recently decided to have my hair color changed and although I asked for Julie I was told she might be in but not sure. I asked for a call if she wasn't and would wait later so my phone number was taken.
Sadly she wasn't in and I needed the color badly (roots showing, very bad) I said all right to Olga.
I wanted to go back to blonde but was told not a good idea with my color and gray on there. So between the long and short of it and her boss they told me they could only go light but highlights would help (extra charge of course).
My other half was there and not happy and when it was all said it and done I have light brown hair with BLONDE highlights. Why couldn't they make the whole color the blonde???? Hmmmm.... To say that I was not happy is an understatement :( And don't even ask what my husband has to say about this .... Sad , because I liked this place.