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| - Escape Games is absolutely my favorite escape room place that I've tried. Granted, I haven't tried other highly rated places except for Casa Loma, but in a vacuum I will always give this company five stars. Being located near a subway station and right off the highway makes it very convenient to reach.
My friends and I have completed all the active missions (and a few retired and outdated ones) and they are all incredibly well made and thought out. Mayan Curse is the only mission that was pretty weak immersion-wise and even that one is still better than some of the more mediocre companies' rooms. Each mission is multiple rooms and Escape Games uses their 10,000 square feet very effectively.
Syndicate: The Relic Heist and The Unknown were both phenomenally well-done and are absolute must-trys. In Syndicate, the room gives you everything you'd expect from a heist mission and you really do fall into certain roles as your team works together. I was absolutely giddy at some of the things we had to do and I can't imagine how anyone wouldn't enjoy it. The Unknown really is unknown, so all I'll say is that it's designed for you to enjoy an experience more than it is to be challenging.
One of the greatest strengths of Escape Games is their use of technology, which unfortunately is also the source of my only complaint about this place. They still use basic key and combination locks, but they also use magnetic locks, computers, and other electrical triggers, which are very neat. It's little things like that that really set the good companies apart from the cheaper ones.
Now while I do enjoy these nice features, they have also been the cause of some technical difficulties. We've been stalled a few times due to faulty systems and one of our rooms ended before we finished the last couple of puzzles (causing them to reset parts of the room so we could finish). But even so, I still absolutely adore this place and I'm perfectly willing to accept that when you push the limits of status quo, things aren't always going to work properly.
The staff are all super nice and friendly. They've always been very helpful and love chatting about certain aspects of rooms after we finish them as much as we do. We've never taken more than seven people so we never had issues with locker space. They did install a set of lockers in the lobby somewhat recently so it looks like they are more flexible with storage space if you need it.
Lastly, I just love the design of the puzzles. They are all very logical and flow naturally. You never feel cheated or tricked and many puzzles are just very rewarding to piece together. They give you all the information, they never make you re-use something once you've used it to solve a puzzle, and there's no excessive "find or read something in the dark". The success rates range from 20% - 50%, so I imagine their one hint rule is pretty strict. All the missions are pretty linear except for Noriko, which allows bigger groups to do parts in parallel. I felt the time limit was always generous and only Syndicate was really tight for time. If you bring the minimum number of people to some of the harder rooms it will definitely be more of a challenge.
All in all, it's an amazing place staffed by amazing people who are constantly working to design new rooms with new puzzles to keep rolling out fun rooms for us to enjoy. I will not be back... until they finish Mindshaft because there is nothing left for me to do there. This was the first place I've been to, and after trying other places I've realized just how high they set the bar for me initially. I recommend Escape Games to anyone that I ever talk to when escape rooms come up and will always vouch for them.
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