Horrible customer service. Decided not to sign up mainly because of the person who tried to nickel and dime me. Stated that I was from off the street and they do not offer 1 week passes - "I've never heard of that." Wait, let me just pick up this business card provided at the front counter, oh what do you know it says "7 days for free on the back." Nice job Vanessa. You truly do know how to be the front face of representing a company.