Melissa helped me find a home back in 2013 and made the process go smoothly. She and her team is very patient and easy to work with. When the house I bought came up on the market, I was anxious to see it. Initial she said it already had an offer the second it went on MLS but when she found out that the offer never went in she immediately got me a time to go see it and worked late that day so we could put in an offer that evening. I used her a second time when selling my mothers house in 2015, she helped my mom every step of the way and when the buyer was trying to back out at the last minute she fought to make sure the deal went through. I definitely a positive experience buying and selling houses with her and would not hesitate to use her services again.