I had been shopping around for gyms and even had hit another LA fitness; I just did not click with the staff. This facility is a 24 hour fitness turned LA fitness which may be a turn off for some, but the staff are absolutely the best.
The general manager Aaron was very friendly and actually showed genuine interest for my personal goals. I was very uncomfortable being in a gym and he took the time to walk me around and show the different areas and classes available (I understand this is how they all run, but the staff really do make the trip more enjoyable) I wasn't merely a sale. He found a plan that was affordable and explained the amenities and benefits concisely.
Being apprehensive as I was of the gym, Aaron took me to the director Q. Q can be intimidating looking to someone like me with no experience in the gym, but he is the most friendly person you could imagine. Q is very professional and informative. He is passionate about what he does and expects the same tenacity and passion from his staff. All of the staff I have encountered so far have been friendly and helpful. Q worked with me for a long time listening to my background and goals; he's creating a fitness plan/ goals that will hopefully expedite the process to reach my goals. There is an accountability factor that is present, but not forceful, which is nice.
In addition to that, Q is a nutritionist as well. He is very knowledge and forward with information on what to eat and when to help lose and keep weight off. The staff all have said that they are more than willing to watch forms on the machines and give pointers if needed. Q took me through a personalized routine that was less than half an hour, but works you so hard you feel it immediately! Afterwards it leaves you pumped and feeling good.
I have only done sessions with Q so far but I got his guarantee that his staff will uphold his high expectations/ high quality of service for fitness goals and train me to be successful.
Since everyone seems to point out - the facility is a little older, but they continue to get in new weights and machines and have plans for modifications to the building. I don't know what is considered standard for gyms but they have a lot of machines for varying levels of competency. There is more than enough weight for anything you could possibly want. The facility itself is very clean with friendly informative staff. There are windows all around the outside of the gym. The bathroom/ lockers/ showers are the old communal style like you'd expect in a gym. The gym gets busy about 6-7pm but simmers down quickly. I did not see anyone waiting too long for turns on the equipment. There are daily classes that come with the membership and look like a lot of fun. Definitely give this location a try if you're apprehensive of gyms. There's not a 'meat head' mentality. There's also a childcare center which is cool.