I finally took a chance and tried Golden Harbor for lunch. I'm very glad that I did. The ordering process is, as others have said, a little different, but truthfully I liked not having to wait to be seated, then wait for someone to bring menus, etc. The traditional menu is huge, but laid out well enough for easy reading. Once the order was placed, it took less than ten minutes for the food to arrive (the place was about 2/3 full at the time).
I ordered the basil eggplant and chicken shu mai. I was not disappointed. Both dishes were very flavorful and there was enough for a full meal of leftovers.
The prices are going to be a little more than what people are used to paying in this area, but considering how much food you get, the price is no problem. The only quibble I had about the entire experience is that I didn't see any prices for some of the items that were advertised but not in the menu (maybe I just didn't see it). Otherwise I heartily recommend Golden Harbor and will certainly be back again.