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| - ZERO STARS. HORRIBLE HORRIBLE BUSINESS.
DID NOT ACCEPT RESTAURANT.COM CERTIFICATE!!!!
Came in on a Friday night around 7pm, the business was completely dead. The woman waitress said they were limited to only a few items, apparently they were out of 90% of what was on their very small menu. The only reason we came was because they're listed on Restaurants.com, and we had a gift card. (When I redeemed the certificate, it mistakenly purchased 2 $15 for $30 worth of food... 2! I didn't want that!) So we went, and we ended up ordering 2 entrées, (stewed pork and jerk chicken) 1 soda, and 1 side of plantains.. food was decent, had good flavor. The plantains were not fully fried at all though, so soggy, tasted like they barely seared it. When we finished our food, we thought surely this is only worth around $20, (didnt know the price of my entree, wasnt on the menu) let's order something to go because we need to get $30 worth of food! But randomly she brings us the bill without asking us for anything else..the bill comes out to $33!!! They charged me almost $13 for my entree. The receipt showed oxtail, when I ordered and got stewed pork. They literally hand wrote /pork on the receipt next to oxtail. They pretty much charged me the most expensive entree they had, when supposedly they had only the 4 items available to choose from. When we observed the receipt, she said, "oh, its not on the menu, but its the same price as the oxtail"
Ok, whatever, we're over $30 bucks now, we can use the gift certificate..
So I show her my phone to tell her I have the restaurants.com certificate, and without even looking at my phone, she quickly responded, "no, we're not using that anymore, I don't know why that's still on there, sorry." ARE YOU KIDDING ME???!! My husband kindly asked, "are you sure you can't?, how were we supposed to know, I mean, that's just business ethics." Her response, "No, sorry, maybe if the manager was here, but he's not, so no, sorry."
Hmmmm, or maybe because we aren't black???(We're hispanic/asian) Definitely racist, condescending attitude from this woman. (You can tell when you're not welcome the minute you walk in, they did not want us there, even though we're the only customers).. And i know for a fact they purposely over charged us..
We paid. Zero tip. Said thank you, and left.
Will never come back to this business, I recommend everyone to steer clear from this kind of establishment (unless you're their "kind" of course)
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