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  • This was our 3rd and FINAL visit to this place......in my previous review I had stated how bad our 1st visit was, BUT, we gave them a 2nd chance and everything was great (please read previous review)......However, today was our 3rd visit and DEFINITELY our LAST. Our experience today was awful. Hostess seated us at a dirty table. Server came, she was very nice. Drinks and Apps were fine, BUT, we had no silverware....we ordered dinner.....I just got a bacon cheeseburger and OVER EMPHASIZED well well well done.....burnt........as I always do.......Dinners arrived......I picked up burger, bun was DRENCHED in grease......just a wet, soggy, terrible mess......stuff just dripping off it.....I squeezed the burger......BLOOD RED......blood and grease just ooooozed from it......it was a total disgusting mess.....the bottom of bun was literally soaked and falling apart......saturated with BLOOD and grease.....I quickly returned it to server and owing to my policy on such things......asked it be removed from bill and I did not seek a replacement dinner.......I have a long history in food service and WILL NOT EVER return anything to be re-cooked, replaced, etc......I have seen toooooooo much in the places I've worked......so I order very specific.....(burnt) and the place gets one shot at getting it right or I leave hungry.......NO exceptions......ever.....my hubby didnt really like his dinner, saying it was just 'eh ok'......there was no ketchup on the table for fries.....we asked and got it......my mom didn't like her dinner at all saying it was 'unedible'.....we paid the bill and left......Manager did come to apologize, citing a new crew in back, he was nice....but this was our last visit. Terrible. Horrible. Disgusting. Place is obviously a gamble......great once, disaster next time, etc etc etc.......we are too busy to take chances......we'll never return to this place. Just awful.
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