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  • I would put 10 plus stars if I could. I have been looking for a car for 2 months. I was getting so burned out with salesman acting like vultures. I decided to try Surprise Honda. I looked online and found a car that fit my budget . I didn't feel like going in so I called and a gentlemen named Brendon Laughlin answered. I told him that I had been looking online and saw a vehicle that I was interested in. I also told him what I was already approved. ( this is about the time I have salesman try and get me to do a loan with them. Brendon informed me he was the manager and that he would have one of his salesman look into the car and get back to me. Within 1/2 hour Brendon called me back and stated the car was on the lot and they would accept the price I offered out the door. I told him I would like to test drive it and look at the vehicle. Brendon said " come in whatever is convenient for you. I arrived later on that night and was introduced to Rich Maclean. I . Test drove the car for about 1/2 hour. I liked the car decided to buy. Rich had me come into his office and I thought here we go with all the bull about this incentive if you take a loan out on this car. (Now remember I had been dealing with dealerships for 2 months). Well that did not happen Rich had me fill out some paperwork that was needed for title and that stuff. He didn't hound me at all about taking out one of there loans . I was paying cash. Now I know that salesman make more when you take a loan out with them and that had been the problem with the other dealerships even though I had the funds they still tried to get me to take out a loan. Not Brendon or Rich. They just wanted me to be happy. Finished up the paperwork and Rich took me to see William the finance guy. He was a sweetheart too. Had all paperwork ready and he explained everything I needed to know. Was in and out with car in two hours. TWO HOURS. That's unbelievable. This is a new dealership. West of the 303 on Wadell ( Thunderbird). I can not explain how these 3 gentleman made me feel that what I wanted was very important. They didn't try to sell me anything and had everything in order so I didn't have to wait. For this I will take my car in for iil changes, any work etc. just because how friendly and professional they were. I do recommend Surprise Honda. When you go in ask for Brendon or Rich. You will not be disappointed. When you make that deal ask for William in the finance department he know his stuff. I call them the 3 musketeers of Surprise Honda. You won't be sorry
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