I stopped in to this location as I had not previously seen the store open. Lo and behold, it was the grand opening (3/9/2013). The staff were very nice and answered my questions about grooming services for my poodle and my cat. Yes, I said cat. He is medium haired and could use a good bathing. The prices mentioned seem quite comparable to what we pay now, if not better. They will do the bathing, or you can do it yourself. That said, I really look forward to bathing my cat. So, I am giving this new location (the other store is in Mooresville) 5/5 stars. Of course I will update my review, once I have actually used their services.