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  • This is a review of the employees. I was in there yesterday. I asked for a roast beef sub and an Italian sub. The meat was cut for the roast beef sub. The meat barely covered 3/4 of the roll. The meat was Grey and looked very dry. I asked if she could fix the sandwich. She said "that meat is fine. Besides, that's all we have". So I asked her to cancel my order. She said "fine" and rolled her eyes. She then proceeded to take care of 3 other people while I was waiting for my refund. She made sure to repeatedly look over at me and sigh through her nose at me. Finally, after 10 to 15 minutes, she walked over and told me that only the manager can do refunds. I would have to come back the next day. I asked for the managers number and left. I talked to the manager and she did apologize. I went in the next day to meet with her for my refund. She said the we could forego the refund and she would make the Italian sandwich. The same girl had made the roast beef, and it was over cooked again! I declined. She then tried to refund my money and couldn't do it. She finally just gave me cash. No empathy for customers.
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