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  • I used to enjoy Burgatory, unfortunately as of late they have been slacking. Slacking to the point where I will not go back. They mess up the take out orders quite often now, especially when it comes to getting the correct side, and not to mention they are usually lukewarm or cold. The last experience I had in the restaurant was easily the worst. The waiter barely paid attention to our table, and that was problematic because my vegan burger was completely burnt. It was blackened on both sides. By the time they were able to redo the burger, everyone at my table was finished. I ate part of the burger and tried the get a box for the salad I paid extra for, since I was the only one left eating, and after getting a hold of the waiter and asking for a box, he never came back to the table. He walked past our table several times tending to other tables, but I couldn't grab his attention. I left infuriated, without my salad and the leftover food I had just paid for. I've also noticed they tend not to pay attention to you if it's just two people at the table and the servers tend not to know exactly what's in your food--something important when I order vegan friendly food. The bean side wasn't labeled that it contained meat, and the waitress (whom I told I was vegan) happily served me the beans. It wasn't until I dug in that I realized there was bacon in the beans--probably the furthest thing from vegan friendly.
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