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  • Deceptive business practices. Chile Verde offers a promotional card where you buy 6 lunches and then you get your next one free. Sounds great, and we have used this promotional card feeling we would support a local business trying to increase their business and at the same time offering their customer base a reward for continued business. Well it seems that the owner of this business does not know how to run a promotional campaign. We usually go in every Sunday for lunch; we always order food items that are over the 6.50 value of the free lunch offer. This Sunday Dec 4th 2011, we go in and decide to use the promotional card thinking that we would get the value of 6.50 off our total for each card used, but because we were using 2 cards, the owner decides that she would offer us 5.00 off each meal instead of the 6.50 value. She contends that because we didn't order a lunch menu item that she would reduce the value of the free lunch. I don't understand why using 2 cards would affect the outcome either. I pay for my lunch guest and myself on 1 ticket, but we purchase 2 meals each and every time and get the cards punched each and every time, and we always pay way over the amount of the free value offered on the 7th meal. It should not have anything to do with what type of meal ordered. Instead, it should come down to whether the merchant is making a profit. Needless to say, I will not patronize a business that handles their customers in this manner. This is what is wrong with businesses today, if you offer a promotional item...set a value to the promotional item and stand behind what you offer.
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