About: http://data.yelp.com/Review/id/mD1HTuzzRZvSt42BlqzfZA

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About: http://data.yelp.com/Review/id/mD1HTuzzRZvSt42BlqzfZA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-02-17 00:00:00 (xsd:dateTime)
itemReviewed	Jacksons Car Wash
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	10 (xsd:int)
rev:text	ATTN: CORPORATE OFFICE WILL BE NOTIFIED. To be honest this is the first and last time I will ever be willing to give these people my money......you're lucky yelp requires a star rating because this place deserves none after how I was treated. I wanted to surprise my bf with a sparkled car. After I was quoted that it would be done in about an hour and a half by employee #183003 Joey, for a complete interior detail and wax. So I went inside to prepay (FIRST MISTAKE) Here's where you lost my business: 1. I dropped my car off at 1:00 afternoon 2. I'm quoted an hour, hour and a half tops. (I like to give margin of error so I gave them and extra hour) 3. I call to check on the progress of my vehicle after 2 1/2 hours of waiting. 4. IM TOLD MY VEHICLE WONT BE READY UNTIL 5PM, MAYBE 530-6. 5. After I came back and was still waiting a service agent came up to and whispered to me that this location under estimates continuously to customers. Having them prepay then just stamping their receipt to return. Pretty sketchy. How does a interior detail and wax take 5 hours to complete???? I spoke with Colin, an assistant manager I believe. He told me there was nothing they could do other than get your receipt stamped to come back later. I asked to speak with whomever was higher in management which is David. I told him I was not happy. Explained that I understood it was a Sunday however personally I have worked in transportation and I currently work for Hertz. It should never ever take over 5 hours for a detail and wax. That if Danny's was honest with me and told me the ACTUAL wait time I would not have when with such a valued package. David takes my receipt and stamps it. Saying here you go come back and the service will be completed anytime of the year to have the service done. On a side note: when I received my vehicle there were water spots and dirt all over. The vehicle was barely ran through the wash. No vacuuming and this took 2 1/2 hours??? I look forward to speaking with your corporate office in regards to this lack of honesty and customer service. I decided to go to the Danny's out in Scottsdale the next day. The manager there, George was completely understanding, provided me with the corporate number to call and receive a refund.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	LeideeDie

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