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| - REI has always been a store that has quality items. In Berkeley I enjoyed the exploring the large store, that had everything. In Seattle tis easy to get lost in the three stories, and in Portland tis in the Pearl District, and they are far larger than the small stores in Las Vegas.
I have used REI, as my Bicycle shop because of the knowledge of the mechanics. I have taken the road bike classes every other year as refreshers in the early months of the year.
I seem to always be on my bicycle on Saturday or Sunday ride when passing close to REI, with its easy to reach location in the District at Green Valley Ranch in Henderson, NV (South west of Green Valley & 215 intersection).
The Bicycle Shop has always been wonderful to stop for parts or upgrades, but recently there are few qualified mechanics. There are helpful staff that can sell your items, but no one with knowledge on what you need, or will it work on my bicycle with this crankset? I still do not have a chain catcher installed, on all my bicycles.
Seems the store needs to hire more qualified staff to replace the staff that has moved along. For my bicycle needs I have gone to a competitor, as the one mechanic left can not be there all day long 7 days a week. The last three times i needed repair there was no one qualified was scheduled in the bicycle shop for hours.
Maybe this will change soon, but February and March 2013 it has been a waste of time for me, and my bicycles.
I can only hope this is a temporary condition for this easy to reach location improves rapidly,.
JR
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