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  • BEWARE!!!!!!!My husband and I made dinner reservations at this particular Ruth's Chris to enjoy the Thanksgiving Prix Fixe Menu. Our first issue was the price, we have a tradition of traveling Thanksgiving week and we have dined at Ruth's Chris in various states and cities over the years. Over time the holiday meal price has changed varying from $36.95 to $39.95. However, never in our 6 years of this tradition have we ever paid $66 for our Thanksgiving Prix Fixe Dinner. Our server stated the charge was due to the fact this particular location is inside of the Harrah's Casino. It was Thanksgiving night and our anniversary so my wife and I went ahead ordered the meal since she really wanted Turkey. Second issue is when the food arrived, I immediately noticed that the meal looked vastly different to all the others we have had in the past. First the stuffing did not have sausage in it, in fact, it appeared to be plain toasted French bread slathered in cheap canned gravy. I tried to make the best of this $66 meal however, once I tried to put my fork into the stuffing, I discovered a rather large chunk of just plain dry bread. We immediately alerted our server who promptly apologized and offered to replace the meal. I declined with tears in my eyes stating its ok I am no longer hungry. At this point, I pretty much felt like dinner was ruined. When I told the server I cant believe Ruth's Chris would serve something like this and how the Thanksgiving meal has never been this bad at any of the other locations. Our server admitted the Thanksgiving meal had been prepared downstairs by the Harrah's cooks who work in their buffet kitchen and then brought upstairs to Ruth's. I was so upset to know that we had been duped into believing we were eating Ruth's quality dinner (especially for the price) only to find that it was the same meal being served in the Buffet. Of course I confirmed that the stuffing and mashed potatoes were all in fact the exact same. Our server was able to remove my meal from the bill however, seeing as how my husband ate his so we still had to pay $66, in my mind we still paid a hefty price to have cafeteria style dinner for one. My concern is if Ruth's allows for franchise purchasing they need to add specific guidelines to ensure the quality of the food being served under their namesake.
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