I had the most unbelievable experience here just tonight. I went in and stood at the host stand to place an order to go. I had Stood there for 10 min. Not one person in sight except one server helping her tables and she didn't even look my way once. After 10 min of standing there I, even though I was standing in the store, called them. When they answered and asked "how can I help you" I said "hi I've been standing up front for about 10. Can somebody please come and help me?" And they said "oh sure" and hung up. I still stood there for 3 min until someone came out of the kitchen to help me. When someone came out and ask "how can I help you" I asked if I could place an order Togo and she said "oh well we don't really do in person Togo orders it's usually when people call." So I'm standing there confused... Do you want me to step out in the parking lot and call you and tell you what I want over the phone??? Is it not aloud for me what I'd like to eat in person? Meanwhile, I'm waiting to place an order for some muffins Togo, not even food they need prepare and cook, a party of 3 had been standing there waiting for about 8 min before anyone even looked at them. It was so weird. Some of the worst service I had ever had.