Mario at Sun Devil Auto picked up the ball for me where others fumbled. I had scheduled an oil change through All Tune and Lube in Tempe, who messed up my appointment and left me hanging without any attempt to accomodate. I called around for someone to help me out and Mario was the only one out of 4 shops I had called that said he could fit me in without an appointment. So professional, so calm and very gracious and service oriented, they had me in and out of their shop before I was even done downtown. My car is running so smoothly, and the service tech even told me about a tire defect he noticed! I found my new go-to mechanic. Dependability and great customer service is something I value, and thank the whole crew over at Sun Devil Auto for going over the top and demonstrating what it means to be a good shop.