Stopped in again on the weekend. The place is busy as usual and service was a little slow, although it looked like the staff was working their butts off. We moved to the bar where we find we get a little faster service. Had some nice cocktails and ordered a sandwich. Just about when we decided that they must have lost our order, a staff member came out and told us we would be "comp" because they lost our order and our sandwich would be right out. WOW, how is that for customer service? We didn't expect to eat free, we could see they were busy and hey s__t happens. We would have been happy enough with were sorry we will get it out. Anyway it was very very nice of them. The sandwich was so good too. YUM, plus I love the chips.
Thanks Windsor you turned that around very nicely.