My boyfriend and I decided to eat at Subway yesterday evening around 11:30 pm. Normally we visit the Subway on Stephanie Street but we were passing by the Subway on Russell and Whitney Ranch and decided to just go ahead and save some time.
When we walked in and walked up to the counter, no one was there, but we're pretty patient people. It only took about 30 seconds for a gentleman to walk up to the counter to us. I did not get his name I wish I had for this post but he looked like a 20 something year old maybe Asian gentleman. First of all he did not speak to us. I was the one who said hello to him. He did not smile, he was not pleasant, and when I was telling him what I wanted on my sandwich after every ingredient I said, he quickly asked "anything else?" as if I was wasting his time. I'm like...yeah I want more on my sandwich. Onions, "anything else?" Pickles, "anything else?" Avocado "anything else?"
Very rude and also annoying to be rushed.
My boyfriend saw all this and ordered his sandwich knowing how impatient the guy was so he told him all the ingredients he wanted at once. And then the guy forgot and he had to repeat it all. Still making no eye contact and showing he truly hated his job. He took us to the cash register and of course asked, "anything else?"
We said no thank you and it took him what seemed like 2 minutes to ring up the 2 sandwiches. He told us the total and we gave him the money he gave us the change and we were the ones who told him to have a good night.
We are never going to return to the Subway location all because of one single employee.