Food: 4.5/5 - the most authentic Thai food we have had in CLT. Their #43 Pla (fried Red Snapper fillets) with red curry sauce is to die for.
Service: 3/5 - while the servers are friendly, sometimes service can get a bit slow if there are more than 3 tables for one waitress to look after simultaneously.
Ambience: 2/5 - when we went for lunch today, walking in to the restaurant, my eyes took a while to adjust to the dark and dimly lit interior of the restaurant. The sunlight seeping through the edge of the blinds were brighter than the lights inside!
Enjoyed their food very much, and will go back, but it would be so nice if they could do something to brighten up the interior.