This is an update to a previous review. I finally received a phone call from the owner. He said that the post office delivered my cookies. Which I would have liked to have known that in the beginning when the order was confirmed on how they ship. I had the same problem as the Trisha B. where he told me that the cookies were attempted delivery on the date but there was no one home. He gave me the same line of "once it's out for delivery it's out of our hands" Also there was no note or instructions that an attempted delivery had been made by the post office. So I can only go on what he is telling me. Regardless, it did take him a while to get back to me. And they do need to list what carriers they use when they ship.