The food: Their bachlavav (spell check) is perfection. It is made fresh daily by the owner. My favorite entree is the gyro plate. Plus the tziki sauce is to die for. Their hummus- outstanding. Even their rice is on another level. They said they make it with truffle oil. I've never had anything there that I don't like and I'm a VERY picky eater.
The staff: The owner and her daughters work there and they are all super sweet. The other staff we have encountered were also superb. The customer service is fantastic and it's clear they have really put their heart and soul into that place.