I've always enjoyed the food at Macayo's. But that is not the problem. Service at the Scottsdale location is awful. Lack of service, poor service and slow service is all too common. Most staff act as though they can't be bothered with the customer. There is rarely a host or hostess available...Too busy talking to other employees or outright avoiding customers. When they aren't MIA, they don't even greet you! NO people skills whatsoever. When they finally seat you, good luck with the servers. They too act as though you don't exist. I have accepted the poor service here for the last time. It rarely makes a difference when a complaint is made these days. To not return is the best way to solve the problem. They don't seem to care so why should we.