Unbelievably inept! Wasn't notified until the afternoon before my procedure that I couldn't have taken so much as an Aleve for three days prior. Was never given instructions or pre- procedure info. Waited 6 weeks, in pain levels not even opiod drugs can touch, for this damned event, only to be rescheduled because no one ever gave instruction. One might think this place would realize people don't do these events like, say, a regular dr visit. Endless phone menus just arrive at the same loop. If you can't give a patient a direct contact number, you are either hiding or just don't care in the slightest. Good Lord, don't go to these morons unless you have absolutely zero alternative options. AVOID AVOID AVOID! Horrid service, no patient care. I firmly believe a poultry processing plant has greater attention to detail and service. I will not shed a single tear when these wastoids fall out of business. Worthless!