I dropped in for my first visit on a Thursday at lunchtime without an appointment and was immediately seated. I tend to stick to regular manicures instead of gel, and my manicurist was fabulous! She was very thorough and it was one of the best manicures ever. Two weeks later and it had barely chipped. On top of that, it was only $15! What a steal. I will definitely be returning to try out the pedicures.