Rented bikes here last weekend. The rental process is extremely slow. At one point one guys "forgot" about setting up a bike and started eating his lunch. One of my friends had to remind him he wasn't done. It took almost an hour just to rent 4 bikes.
The paperworks takes way too long and the rental policy of two credit cards seems excessive and there has to be a better way of doing it.
The bikes overall were great, and the location is close to the National Trail. Note: This trail is not for beginners. I enjoyed it, but not everyone in our party did. It is a rocky and challenging trail.