What makes this a five-star book store? The staff.
The Annex location probably explains the incredible staff, but I've never been able to stump them. If they don't have what I'm looking for (which they've had to pick out from an occasionally babbly description of what I think the book I'm thinking about might be about), they'll help me try to source it.
Love the staff.
Love the crazy remainders (which tend to arrive in themes, so you can put together great themed gift packages without having to think too hard).