I took my car into Tony's twice so far, and each time their customer service is exceptional! I don't know much about auto repairs, but Tony and his team were nice and patient with me. I did a lot of price shopping around before I found them, and these people are honest, and upfront with the cost, and do not try to rip you off. Turnaround time was extremely quick, and they are good with communicating that with you. Highly recommended!