I have paid for Cox to send someone out three times at $75, had my internet rewired $150 charge, bought a brand new cable/wireless modem and router for $157, had my internet wired from the box to my house, and the guy said the neighborhood probably had 40 to 50 year old copper and had never been replaced (my house was built in the 80's). My neighbors complain of the same exact problem at our HOA meetings. Cox told me they said they sent out a "box truck" and looked at the issue, well obviously they didn't fix it. My internet stops and starts working almost 50 to a 100 maybe more times a day. I pay for 150mgb, but even plugged in directly, I usually only get from 10 to 80. I hate Cox and their corrupt lobbying, which won't allow for any competition in the Phoenix metro area, DSL can't compete and sucks, so most people are basically f&**cked by Cox because they are a corrupt monopolized corporation. I hope they get broken down with enough outrage from people who understand the system is rigged and needs to be unrigged.