I'll begin by saying their selection is good & the majority of their staff is really nice.
Today though, I had an unfortunate experience with an older lady that was helping me check out. I won't go into detail because things can be picked apart and assumed. All I'll say is maybe she had a bad day or didn't like my makeup look that day? Who knows. I'll just say I am disappointed in how the transaction went, when it could have been much more pleasant if she chose to be kind. In the end, I understand the things that happen in customer service are SO minimal. Hardly even real problems. I'm not asking for anything other than people to treat others with more kindness, no matter the obvious differences.