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  • I've made a review about Zipps before, so expectations are not high. The food is good and an easy spot when watching sports, so we keep going. Pretty sure this is the last straw for my hubby and his buddies. (This review is from him because he doesn't have a Yelp account). Him and his boss went in for lunch a couple days ago. They stand at the front and didn't see the sign that said "seat yourself". 2 servers walk by, make eye contact, just keep walking. Finally, they notice the sign and sit down. 10 min later, waitress comes over. Maybe in her 40's older waitress, had an attitude from the start and acts like they ruined her day by sitting in her section. They, at this point, had already figured what they wanted. They both wanted the same exact order. Beer, sweet jalapeño burger, sub side salad instead of fries. Hubby very clearly said "we both want the same thing" and ordered. Waitress then looks at his boss and says, "you want the same thing?" He says yes, and can we get the salads out first? She then looks at both of them and says, "is this a joke???". No idea what the deal was, both guys were so confused. Nope, no joke. Then took 45 min for food to come. (They almost just left) She brings salads first and very sarcastically says "here's your salads... Out first.. Like you wanted them!" They never saw her again until they had to flag someone down to pay. Zipps, get your service together..
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